/ legal — privacy

Privacy policy.

Plain version: we collect what you type into our forms so we can reply to you, and nothing else. No cookies, no analytics, no tracking pixels, no data sold to anyone. The long version is below.

Last updated — 29 September 2026

[01]

Who we are

klone is a digital studio based in Canberra, ACT, serving clients worldwide. This policy covers the website at klone.site and any enquiry you send us through it. Questions go to hello@klone.site.

[02]

What we collect

We collect only what you choose to type into one of our two forms. Nothing on this site collects information in the background.

Contact form Your name, business or project name, email address, phone number, the scope tags you select, the budget figure you enter, and your brief.
Free audit form Your name, email address, phone number, your website address, your industry, and any issues you describe.
Direct contact If you email us, book a call or message us on Instagram, we hold whatever you send in that message.

Phone number and business name are optional on the contact form. We never ask for payment card details, identity documents, or any sensitive information through this website.

[03]

Where it goes

When you submit a form, the contents are sent to a Cloudflare Worker we operate. That Worker does exactly two things: it emails your submission to hello@klone.site using Resend, and it sends us a notification through a private Telegram bot so we see new enquiries quickly.

We do not run a database. Your submission is not written to any store on this website — it lives in our email inbox and that Telegram thread, and nowhere else.

[04]

How we use it

To read your enquiry and reply to it, to prepare a free audit if you asked for one, and to carry on the conversation if it turns into a project. That's the whole list. We do not add you to a mailing list, we do not sell or rent your details, and we do not use what you send us for advertising.

[05]

Cookies and tracking

This site sets no cookies. There is no Google Analytics, no tag manager, no Meta pixel, no session recording, no heatmaps and no cross-site tracking of any kind. There is no cookie banner here because there is nothing to consent to.

[06]

Third parties

A small number of services are involved in running this site and handling your enquiry. Each has its own privacy policy.

Cloudflare Hosts the site and runs our form Worker. Like all web hosts, Cloudflare logs standard request data — IP address, page requested, timestamp, browser user-agent — to serve the site and protect it from abuse.
Resend Delivers your form submission to our inbox as an email.
Telegram Carries the private notification that tells us a new enquiry has landed.
Google Fonts Typefaces load from Google's servers, which discloses your IP address and browser details to Google when the page loads. No cookie is set by this request.
Calendly Only if you follow the booking link. Anything you enter to book a call is handled by Calendly under their policy.

Some of these providers process data on servers outside Australia. Links to Instagram or any other external site take you somewhere we do not control.

[07]

How long we keep it

Enquiries stay in our inbox for as long as they are useful — through the conversation and for a reasonable period after, so we have a record of what was discussed. For clients, we keep project correspondence for as long as we are required to for tax and business records. Ask us to delete your enquiry and we will.

[08]

Security

The site is served over HTTPS and form submissions are encrypted in transit. Because we hold no visitor database, there is no store of enquiries on this site to breach. Our email and Telegram accounts are protected with multi-factor authentication.

No transmission over the internet is perfectly secure. Please don't send passwords, card numbers or confidential documents through the forms or by unencrypted email.

[09]

Your rights

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You can ask us what information we hold about you, ask us to correct it, or ask us to delete it — email hello@klone.site and we'll action it.

If you're in the EU or UK, you also have rights of access, rectification, erasure, restriction, portability and objection under the GDPR. Our lawful basis for the processing described here is legitimate interest in responding to enquiries you send us.

If you're unhappy with how we've handled a privacy matter, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au ↗.

[10]

Changes

If we add something that changes what this site collects — analytics, a CRM, a chat widget — we'll update this page and change the date at the top before it goes live.

/ questions

Ask us anything about your data.

hello@klone.site → Or use the contact form ↗